In the event that you need to cancel outside of 45 days then you will receive everything back in the form of store credit. Cancelling between 44-31 out from your tour start date will have a %50 cancellation fee and the remainder will be put into store credit. Cancelling inside of 30 days would forfeit everything as a cancellation fee. Cancellations can be addressed on a case by case basis as well.
Obviously weather can be unpredictable and changes all the time. In general you can say that during mid-summer months you have a 90% chance of staying dry and hot weather on any of our tours. It’ll always be a little cool along the west coast and you can always expect some rain along Route 66. Best thing is to come prepared, bring your raingear and a variety of clothing to be armed for all weather conditions.
EagleRider provides complimentary transfers between your tour hotel and our EagleRider locations at the start and finish of your guided tour. Unfortunately, many airports restrict private transfers to taxicabs, hotels, and rental car companies, so we are not able to provide any airport.
Yes, you can bring your own bike; the cost for each individual tour will be quoted upon request.
Absolutely not. EagleRider realizes that each rider's dream trip is different. While some love riding with the group, others may want to venture off on their own to explore the open road. If you are going to head out solo or in a small group please be sure to let your Tour Leader know so he can assist you with a route and a meeting place for later in the day. We love to send our riders out to enjoy the road in whichever way makes you happy.
Yes, you would have to sign each other's rental contracts in this case. If you should happen to damage the other persons motorcycle it will be your responsibility to cover the damage occurred.
Your Tour Specialist will send a very detailed Suggested Packing List with some great ideas on how to prepare for your motorcycle journey. You may also find it helpful to check out the EagleRider Motorcycles Facebook page to ask your fellow riders what they found helpful to pack when they did the same tour the same time of year.
You have to be at least 21 years old to rent a motorcycle from EagleRider and participate as a rider on a tour. There is no age restriction for passengers as long as you can touch the foot rests with your feet flat on the platform.
Yes, you will be receiving your initial confirmation email which outlines the arrival and dates so you can plan your travel arrangements. From there you will receive a welcome packet with a wealth of information at 90, 60, and 30 days before your tour start date.
Homeland Security requires from some countries that the passport has to be valid for another 6 months after the departure date. This does not apply for all countries but better safe than sorry.
As much as we like to accommodate all your need we’d like you to understand that you’re attending a motorcycle tour. The van is at your courtesy for your baggage and is supposed to carry customers only in an emergency; e.g. severe health problems, accident, breakdown of motorcycle etc.
A light set of rain gear is recommended.
Most EagleRider rental motorcycles are available with a windshield at no extra cost. Some smaller model bikes may not include a windshield so be sure to ask your Tour Specialist.
Store credits can only be used by and for the individual it was given to.
Store credits are used once per payment. Payments are made once during booking, and can be made multiple times afterwards.
Please note: Store credits can only be applied at locations within the same country as the original booking.
All store credits expire 1 year after they are issued.
There is a cost for a lost key and it depends on the type of bike you’re on, it can be up to $500 per key. This is problematic while you’re out on tour as you can’t start the bike and need to get moving so we highly recommend you keep the key is a safe place.
If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 45 days. After that, it will be automatically released in full unless we charge any damages, traffic violations or any other necessary charges against it.
No, you can't. Since the store credit is owned by an individual and non-transferable, store credit payment option is not available for group booking.
Accommodations are a very important of the EagleRider Tour Experience, so we only stay in properties that have come to meet the high EagleRider standards over the years. We always choose a nice mix if luxury, history, and fun; focusing on properties that are representative of the region we are riding in. You may stay in a 4 Star hotel in downtown Chicago on night, then be sleeping in a historic Route 66 motel the next night. Or you may spend one night in a Las Vegas Strip resort then spend the next night in a mountainside lodge outside Yosemite National Park.
Can EagleRider assist me with booking additional hotels for before and after my tour?Collapse/Expand
Yes, your EagleRider Tour Specialist is more than happy to make these simple arrangements for you at rates that are typically lower than what you can find online or working with the hotel directly. We can book you at the same properties used at the start or finish of your tour, or we can make your reservation at a property nearby that you have been dreaming about visiting. If you are making your Tour Reservation with EagleRider online, be sure to check the "Add Pre-Nights" or "Add Post-Nights" box and we will be sure to include these as part of the simple booking process.
EagleRider is happy to include a complimentary helmet for both riders and passengers on all rentals and tours. These are D.O.T. Approved half-shell helmets. Many riders prefer the comfort and familiarity of their own personal helmet and choose to bring one from home. Almost all EagleRider locations offer half-shell, 3/4 face, and full-face helmets for purchase in our retail areas. We do require that you always wear a helmet regardless of the state.
Most hotels we use on tour provide complimentary WiFi in the room or in the lobby for guests. There may be cases in remote locations where a WiFi signal is not available or comes with a fee.
Our average riding day while on a Guided Tour is typically between 200 - 250 miles, with the occasion day that will be around 300 miles. Our groups do stop often to enjoy the sights and attractions, as well as to ensure the group is well rested and moving at a leisurely pace. For those interested in baring a lot of miles each day, you may want to check out one of our Custom Self-Drive Tours where you can work with a Tour Specialist to build an itinerary that covers as many miles a day as you like.
Yes, fuel and oil for your bike are included on all scheduled riding days. If you choose to go for a ride on a "rest day" the cost of fuel is not covered. The inclusion of fuel represents a huge value to customers booking with EagleRider.
EagleRider will provide transportation to and from the hotels in your starting and finishing destinations for the tour. Airport transportation is limited to hotel shuttles and taxi cabs by law in most major cities.
While it is extremely rare for an EagleRider Tour participant not to receive their Preferred Bike Model, we do ask all riders to provide us with their "Next Best Thing" as a backup. Your "Next Best Thing" should be the make and model bike that you know you would be just as comfortable riding, and the one that you know would still be part of an incredible riding experience. EagleRider knows how important bike choice is to our riders, and we will always do everything we can to ensure that you have your dream bike for your dream ride.
We typically keep our groups to around 15 bikes, with the occasional group having 16 or 17 bikes if it is a private group. Our goal is to always keep the groups to between 8 - 15 bikes so the group has a chance to really bond and learn to ride together as a cohesive unit.
Yes, a valid motorcycle driver license from your home country is mandatory to take part in a guided tour or rent any motorcycle.
It is important to us that each rider has enough gear and clothing to be comfortable for the entire length of the tour, so we allow one large suitcase and one carry-on size bag for each rider and passenger. We are very flexible on this policy in case you decide to do a bit of shopping along the way, of if you need to bring a few extra items to look great around the pool or on the town at night.
Most tour participants choose to bundle one of our Theft and Damage Waiver options with our Supplemental Liability Insurance options for maximum peace of mind. It is always best to ask your Tour Specialist which coverage they recommend during the simple booking process.
Please don't allow a delayed flight to make you nervous about missing the group or the tour. Our local team will do whatever we need to make sure you enjoy the tour you have booked, no matter what time you arrive. Your Tour Welcome Packet will include the phone number for your Tour Leader, as well as our office numbers. In the event that you arrive late all you have to do is give us a call and we will make arrangements for you to meet the group directly at the Welcome Celebration or in the hotel lobby.
We would never turn anybody down because he or she does not have a certain amount of experience. But for your own safety and level of comfort we recommend that you do have at least enough experience that riding a motorcycle through a curve does not make you nervous or apprehensive. You should be comfortable riding a touring motorcycle on an interstate, as well as through mountain passes. Some riders take advantage of our special Pre-Tour Rental Package for tour participants so they can arrive a day or two early to get comfortable on the bike and see the city at the same time.
The Harley-Davidson Electra Glide and the Street Glide Touring Edition are the only bikes that come standard with the Tour-Pak, which provides the maximum amount of luggage space and passenger comfort. The other H-D models have the passenger backrest with luggage rack.
Click the “i” button on the models you are interested in to see backrest availability and other specifications such as seat height and weight.
Yes. For guided tours totaling more than $500 USD and booked more than 30 days before the pickup-date, a minimum deposit of 20% is required at the time of booking. The remaining balance must be paid in full within 30 days prior to the pick-up date. Otherwise, a full payment is required at the time of booking.
Our EagleRider Tour Leaders are experts at getting a feel for the needs and desires of the group, and will do their best to accommodate all requests for stops. 20 years of leading tours gives us the advantage of knowing the best places to stop for photos, attractions, meals and everything else you have been dreaming of doing on your EagleRider tour. If you have a special request be sure to let the Tour Leader know in the morning before the group hits the road for the day so he can fit it in the schedule. We run a very relaxed group atmosphere, and all riders are also encouraged to take some time on the trip to venture out on their own for a few hours. We'll be sure to set a meeting place or ensure that you have detailed route to the hotel for the night if you want to hit the road solo or in a small group part of the day.
The cost of the tour covers every bike model EagleRider offers, with the exception of our three wheeled vehicles or custom motorcycles.